Shipping policy

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

During high-demand periods, processing may take slightly longer.

Delivery Time

Estimated delivery windows:

Standard Shipping

• US / UK / Canada / Australia: 5–15 business days
• International: 7–60 business days

Delivery estimates are not guaranteed.

Order Tracking

Once shipped, you’ll receive a confirmation email with your tracking details.

Please allow 2–5 business days for tracking updates to appear.

Incorrect Addresses

Please double-check your shipping information before completing checkout.

Tail & Co. is not responsible for delays or delivery issues caused by incorrect customer-provided shipping details.

Lost or Delayed Packages

If your package appears significantly delayed, contact us and we’ll work with the carrier to resolve the issue.